NMLS: 1968881
(408) 877-8000
info@loanfactory.com
Office hours:
- Monday - Friday: 6:00 AM - 5:00 PM
- Saturday: By Appointment
Complaints:
If you would like to report a complaint, please contact our Client Advocate Department at:
We will respond as soon as possible.
Google Reviews
Great experience. The mortgage broker was very knowledgeable and communicative. Every step of the process was spelled out for me and I really appreciated that as I always have a lot of questions. Would definitely recommend to others. Big kudos to Safiya and Gabriela.
Teena and Ethan did a wonderful job helping us to secure our loan. They were always responsive and explained things along the way. We appreciate all the help and support.
Both Samantha and Joshua are on top of things. If you need a mortgage or Refi drop them a line and you will get FIRST CLASS TREATMENT.
I had a great experience working with my loan officer-Teena Nguyen and Percy Vo, throughout the entire home financing process. From the beginning, they were knowledgeable, responsive, and very patient in answering all of my questions. They clearly explained each step, making what could have been a stressful process feel smooth and manageable.
Communication was excellent—they kept me updated regularly and made sure I understood all my options before making decisions. Their attention to detail and commitment really helped everything stay on track, leading to a timely and successful closing.
I truly appreciate their professionalism and dedication, and I would highly recommend them to anyone looking for a reliable and trustworthy loan officer.
Great realtor experience working with Lena. Great job! She helped a lot.
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